Frequently Asked Questions

Delivery times vary by region. Allow 3 to 5 business days for Quebec, 4 to 6 days for Ontario, and 5 to 14 days for other provinces and territories with standard shipping. Express shipping cuts these times roughly in half. Add 1 to 2 business days for order processing. See our shipping policy for full details.

Yes! Standard shipping is free in Quebec for orders of $75 and over, in Ontario and the Atlantic and Prairie provinces for $100 and over, in British Columbia for $125 and over, and in the territories for $150 and over.

We offer a full refund within 30 days of receipt. Items must be returned in their original condition and packaging. Return shipping costs are the customer's responsibility, except in the case of manufacturing defects or errors on our part. Custom items are not returnable. See our return policy for the full procedure.

We source our components (CPUs, RAM, hard drives, circuit boards) from certified electronic recycling centres in Quebec, businesses upgrading their IT equipment, and occasionally passionate collectors. Each piece is carefully cleaned, inspected and selected for its aesthetic appeal before being incorporated into our creations.

Absolutely! Our coasters are made with high-quality epoxy resin that is 100% waterproof. The electronic components are fully encapsulated and protected. The surface perfectly resists water, hot and cold beverages, and condensation. You can use them daily without any concern.

Care is simple! For daily cleaning, wipe with a damp cloth. For deeper cleaning, use warm soapy water. Avoid abrasive products, solvents and the dishwasher to preserve the resin's shine. Also avoid prolonged exposure to direct sunlight and extreme heat sources.

Yes! We love creating custom pieces. You can send us your own nostalgic computer components (an old CPU from your first computer, a RAM stick from a memorable server, etc.) or request a specific design. Contact us and select “Customization” as the subject to discuss your project. A quote will be provided before production.

Absolutely! We offer B2B services for tech companies, marketing agencies and event organizers. Our coasters make excellent corporate gifts, recognition awards or unique promotional items. We offer volume pricing for orders of 10 units or more. Contact us for a personalized quote.