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Frequently asked questions
Quickly find answers to your most common questions.
How long does shipping take?
Shipping times vary by province. Generally, allow 3-5 business days for Quebec and Ontario, and 5-10 days for other provinces. Express shipping is available for faster delivery.
Can I order a custom coaster?
Absolutely! We offer customization services. You can send us your own nostalgic computer components, or request a specific design. Contact us using the form above and select “Customization” as the subject.
Are the coasters water-resistant?
Yes! Our coasters are made with high-quality epoxy resin that is 100% waterproof. The electronic components are fully encapsulated and protected. You can clean them with a damp cloth without any issue.
Where do the recycled components come from?
We source our components from certified electronic recycling centres in Quebec, businesses upgrading their IT equipment, and occasionally passionate collectors. Each piece is carefully cleaned and inspected before use.
What is your return policy?
We offer a full refund within 30 days of receipt if you are not satisfied. Items must be returned in their original condition and packaging. Return shipping costs are the customer's responsibility, except in the case of manufacturing defects.